Papa Johns Pizza Bristol Filton
Welcome to Papa Johns Pizza Bristol Filton, a place where pizza dreams can come true—or sometimes, where they can fall a bit short. Located on Gloucester Rd N, this pizza haven prides itself on delivering a variety of flavors right to your door. However, recent reviews suggest that the journey to deliciousness may not be as smooth as one would hope.
As a food reviewer, it’s my duty to investigate both the highlights and the lowlights of this much-loved chain. While Papa John’s promises a wide selection of toppings and a signature sauce, customer feedback points toward inconsistencies in quality and service. Here’s a glimpse into what some patrons have experienced:
- F Z expressed disappointment when their pizza arrived with barely any cheese. The customer service team did offer a replacement, which shows a willingness to rectify issues, though the original mishap is hard to overlook.
- Pradeep P shared a particularly frustrating moment when a last-minute cancellation left his daughter’s birthday party in disarray. A missed opportunity to deliver joy on a special day should never happen.
- Lorna B faced a challenge with delivery, reporting that her food never arrived despite the tracker indicating it had. Relying on third-party services like Uber can sometimes lead to confusion, as seen in her experience.
- Tris Williams was met with cold, inedible pizza and missing items. It's these types of experiences that can turn customers away and leave lasting impressions.
- Simmy Kaur had her order messed up entirely, receiving the wrong items and struggling to reach customer support. Effective communication is key in the food service industry, and this situation highlighted a gap.
Despite the setbacks, the intention behind Papa John’s is clear—delicious pizzas made with quality ingredients at the forefront. From classic cheese and pepperoni to creative specials, the menu holds promise for any pizza lover. However, there’s an evident need for improvement in both order accuracy and customer service reliability.
If you find yourself in Filton, check them out. Perhaps your experience will be a stellar one filled with hot, cheesy goodness. However, arrive prepared and maybe have a backup plan just in case the pizza doesn’t quite deliver the magic it promises.
Papa Johns Pizza Bristol Filton Menu
Location
Address: Gloucester Rd N, England BS7 0SH
Phone: (117) 969-0909
Last Reviews
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Author: F Z
We were very disappointed when our pizza arrived as it barely had any cheese at all. I called to complain and to say I was very dissatisfied with the quality of the pizza and they told me to send an email to their customer service team. I said that I wouldn’t be doing that and that I wanted a replacement or a full refund so they agreed to send a replacement pizza. I got the replacement mins later and again no cheese! I guess they don’t have enough cheese in this branch so unless you’re after bread with tomatoes sauce then look elsewhere.
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Author: Pradeep P
We ordered pizza for £ for my daughter's birthday party through Uber, and at the last minute, we got a cancellation message without a single call from the delivery person. We are absolutely furious and completely disappointed. The kids were all excited about having pizza, and this turned into an embarrassing disaster for us. How could you cancel the order at the last minute and not even refund our money? I want to know who ended up with that pizza because we certainly didn’t get it!... It's hard earned money....
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Author: Lorna B
Food never arrived. It was outsourced via Uber to Aquatic Blue LTD and went through drivers before being stuck on “oops finding another driver” for minutes. Ordered at pm to for it to be cancelled by :pm. Now I have to wait days to get my £ back. Waste of time and will never use this branch again. Not sure what takeaway food place doesn’t have its own delivery drivers?
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Author: Tris Williams
Tracker changed to 'delivered' after minutes. minutes later I called the store as it was still not here. The lady told me it had left the store for delivery but couldn't say when it would arrive. And hung up on me. Another minutes it turns up. Cold. Hard cheese. Inedible. Wrong extra dips i paid for delivered. Oh...they also left the metal cooking plate under the pizza....tried calling to request another but not picking up phone. £ wasted
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